Privacy Policy and Terms of Use
Effective Date: 12/27/2024
Welcome to GoGuru ("GoGuru," "we," "our," "us"). This Privacy Policy and Terms of Use govern your access to and use of our software-as-a-service ("SaaS") platform available at goguru.pro (https://goguru.pro) (the "Site") and any associated services (collectively, the "Service"). By accessing or using the Service, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using the Service.
Privacy Policy
1. Information We Collect
We collect and process the following categories of information:
- Account Information: Name, email address, phone number, and business information provided when creating an account.
- Payment Information: Billing details such as credit card information, collected and processed securely by third-party payment processors.
- Usage Data: Information about how you use our Service, including IP addresses, browser types, and device identifiers.
- Customer Data: Data you input or upload into the Service, including contact lists, emails, and other CRM-related information.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process transactions and send related communications.
- Respond to inquiries, support requests, and troubleshoot issues.
- Send updates, promotional communications, and Service-related notices.
- Enforce our Terms of Use and comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information:
- With trusted third-party service providers that assist in operating our Service (e.g., hosting, analytics, payment processing).
- As required by law or legal processes to comply with obligations or protect our rights.
- In connection with a business transaction such as a merger, sale, or transfer of assets.
4. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Customer Data uploaded to the Service will be retained as specified in your subscription agreement or until the termination of your account.
5. Data Security
We implement industry-standard measures to protect your data. However, no system can guarantee 100% security. By using the Service, you acknowledge and accept this risk.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain data processing activities.
- Withdraw consent where applicable.
To exercise these rights, contact us at [email protected] or call 877-621-3371.
7. International Data Transfers
If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our servers or service providers are located.
8. Children’s Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
9. Updates to this Privacy Policy
We may update this policy periodically. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.
Terms and Conditions of Use
1. License to Use the Service
Subject to compliance with these Terms, GoGuru grants you a limited, non-exclusive, non-transferable license to access and use the Service solely for your internal business purposes.
2. User Responsibilities
You agree to:
- Use the Service only for lawful purposes and in accordance with this agreement.
- Maintain the confidentiality of your account credentials.
- Not misuse the Service, including attempts to reverse-engineer, hack, or disrupt its functionality.
3. Subscription and Payment Terms
- The Service is provided on a subscription basis. Fees are detailed during the sign-up process and must be paid according to the agreed terms.
- Failure to make timely payments may result in suspension or termination of access to the Service.
- Fees are non-refundable except as required by law.
4. Intellectual Property
- All intellectual property rights in the Service, including but not limited to software, designs, and trademarks, belong to GoGuru or its licensors.
- You may not copy, modify, distribute, or create derivative works based on the Service without explicit permission.
5. Termination
We may terminate or suspend your access to the Service immediately if you breach these Terms. Upon termination, all rights granted to you under this agreement will cease.
6. Disclaimer of Warranties
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability
To the maximum extent permitted by law, GoGuru shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
8. Governing Law and Dispute Resolution
This agreement is governed by the laws of the State of Mississippi, without regard to its conflict of laws principles. Any disputes will be resolved through binding arbitration in Tupelo, MS.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.
For questions or concerns, please contact us:
- Website: goguru.pro
- Email: [email protected]
- Phone: 877-621-3371
- Address: 499 Air Park Rd, Tupelo, MS 38801
